Privacy Policy

Your privacy is important to us. Here's how we protect your data.

Last updated: December 11, 2025

Privacy at a Glance

Local Storage

During beta, your data stays on your device. No cloud storage required.

No Tracking

We don't use invasive tracking or sell your data to third parties.

Transparent

Clear communication about what data we collect and why.

Information We Collect

During Beta Phase:

  • Travel Preferences: Stored locally on your device when you interact with AI Suru
  • Trip Data: Itineraries and travel plans you create (saved locally)
  • Usage Analytics: Basic, anonymized usage patterns to improve our service
  • Technical Data: Browser type, device type, and basic technical information

After Beta Phase:

  • Account Information: Email, name, and profile data (when you create an account)
  • Travel History: Past trips and preferences to improve recommendations
  • Communication Data: Support emails and feedback you provide

How We Use Your Information

  • Provide Our Service: Generate personalized travel recommendations and itineraries
  • Improve Our AI: Enhance our recommendation algorithms (using anonymized data)
  • Customer Support: Respond to your questions and provide assistance
  • Security: Protect against fraud and ensure platform security
  • Legal Compliance: Meet legal obligations and protect our rights

Information Sharing

We do not sell your personal data. We may share information only in these limited circumstances:

  • Service Providers: Trusted third parties who help us operate our service (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: Any other sharing with your explicit permission

Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how you use our service (anonymized)
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption: Data transmitted to our servers is encrypted using industry-standard protocols
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: We regularly update our security practices and systems
  • Incident Response: Procedures in place to respond quickly to security incidents

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct any inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

During beta, since data is stored locally, you have direct control over your information through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@surukoto.com

Support: support@surukoto.com

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date at the top
  • Notify users of significant changes via email or prominent notice
  • Provide a 30-day notice period for material changes

Your continued use of Surukoto after changes take effect constitutes acceptance of the revised policy.

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